Refund Policy

We want you to be completely satisfied with your purchase from Lenine Scrubs. If you are not entirely happy with your scrubs uniform purchase, we're here to help.

1. Eligibility for Refund:

To be eligible for a refund, the following conditions must be met:

• The request for a refund must be made within 14 days from the date of purchase.
• The scrubs must be in new, unworn, and unused condition.
• Original tags and packaging must be intact.

2. Refund Process:

To initiate a refund, please contact us contact.leninescrubs@gmail.com. Once your request is received and approved, we will provide you with instructions on how to return the scrubs.

3. Refund Method:

The refund is typically issued in the same method as the original payment. This could be credited back to the credit/debit card used, a store credit, or another method.

4. Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We advise using a signed and tracked service when sending postage for delivery to ensure they are received and eligible for a refund. Currently, we are unable to refund return postage costs, but we will offer you free delivery on your next order as a gesture of goodwill. We appreciate your understanding.

5. Non-Returnable Items:

Certain items may be non-returnable, such as clearance items or products marked as final sale. Please check the product description or contact our customer service for clarification.

6. Exchange Policy:

If you prefer to exchange the scrubs for a different size or color, please contact.leninescrubs@gmail.com to discuss the exchange process.

7. Contact Information:

For any questions or concerns regarding returns and refunds, please contact our customer service team at contact.leninescrubs@gmail.com.